The STAR model will provide a structure to your answers:
Situation – describe a situation or
problem that you have encountered.
Task – describe the task that the
situation required or your ideas for resolving the problem.
Action – describe the action you
took, obstacles that you had to overcome.
Results – highlight outcomes achieved.
Questions about…
Influencing or Persuading Others
Tell me about a time when you were able to change someone’s
viewpoint significantly.
Tell me about a time when you were asked to do something
that you disagreed with.
Interpersonal and Team Skills
What experience have you had working on a team?
What skills and personal qualities have you contributed to
the teams you have been part of?
Tell me about a time when you used tact and diplomacy.
Tell me about the last time you had a disagreement with
someone.
Tell me about the most difficult person you have worked
with.
What have you disliked in your past jobs?
What kinds of people do you enjoy working with?
What kinds of people frustrate you?
What qualities do you admire most in others?(SOURCES)
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