1.It's
not fair."
She
got a raise, you didn't. He was recognized, you weren't. That department is
receiving funding, yours isn't. "Injustices happen on the job and in the
world every day," she says. "Successful people are proactive about
issues versus reactive. Instead of complaining or whining, take action:
document the facts, build a case, and present an intelligent argument to the
person or group that can help you."
2."He's
a jerk," or, "She's lazy," or, "My job stinks," or,
"I hate this company."
Successful
people avoid words of judgment, insult, and negativity, says Price.
"Regardless
of your feelings or the circumstances, avoid making unconstructive or
judgmental statements that convey a negative attitude toward people or your
job." If a genuine complaint or issue needs to be brought to someone's
attention, do so with well-documented facts, tact, consideration, and
neutrality.
"Nothing
tanks a career faster than name-calling or mudslinging," she says.
"Not only does it reveal juvenile immaturity, it's language that may be
libel and fire-able." Successful people choose words carefully to state
observable facts and avoid disparaging language.
3."That's
not my job," or, "I don't get paid enough for this," or,
"That's not my problem."
Successful
people help others succeed.
As
billionaire Warren Buffett says, "Someone's sitting in the shade today
because someone planted a tree a long time ago."
"Think
of 'planting trees' as your job," Price says. "If you're asked to do
something by your boss, coworker, or a customer, it's because it's important to
them. Therefore, as a team player, goal No. 1 is to figure out how to help them
get it accomplished." Even if it's not in your job description, by saying
so displays a career-limiting bad attitude. Even if your boss lays an unreasonable
request on your desk, reply positively by saying, "Sure, I'll be glad to
help you accomplish that. Given my current tasks of A, B, and C, which one of
these would you like to place on back-burner while I work on this new
assignment?"
"This
response clearly communicates a prioritized workload, alongside a willing
attitude to help," she says.
4."But
we've always done it that way," or, "That's not the way we do it
here."
Successful
people are passionate about innovation, finding a better way of doing something.
In fact, Steve Jobs said, "Innovation distinguishes between a leader and a
follower." For this reason, effective managers value employees who
demonstrate creative thinking, flexibility, and problem-solving skill, Price
explains.
"These
phrases, in one fell swoop, reveal you are the opposite: stuck in the past,
inflexible, and closed-minded," she says. "Even if you disagree with
someone's idea, say instead, 'Wow, that's an interesting idea. How would that
work?' Or, 'That's a different approach.
No comments:
Post a Comment